• After 5 years, Hyperspace Arcade will be ceasing operations as of 3/20/10.  Arcade repair appointments still accepted going foward with new business starting soon.

Hyperspace Arcade Entertainment
Denton, TX
United States

ph: 940-231-1211

frequently asked questions

Hyperspace Arcade Entertainment knows that our customers want to know the details, so we've covered all the most common questions we receive right here!  If you have a question not covered in this section, feel free to contact us and we'll get back to you as soon as possible.

I've placed an order.  When will it ship?

Hyperspace Arcade now ships items every weekday afternoon.  Our shipping goal is 48 hours or less after payment is received.  If the item is unusually sized or needing special packing attention there may be an additional day to ensure proper attention to shipping your item correctly.

I've ordered some artwork.  Will it ship flat to keep out creases?

Hyperspace Arcade Entertainment ships artwork flat whenever possible.  Very large artwork such as full cabinet side-art may require shipping rolled but we try to avoid this as much as we can.

I'd like to schedule a repair appointment.  When can you come?

At the present time, Hyperspace Arcade Entertainment's On-Site appointments all take place on Saturdays.  We can schedule you for 10am, 1pm, or 4pm.  Please be at the site at least one hour prior to the scheduled time if possible, as we often run ahead of schedule.

Do you perform repair services on other coin-operated equipment?

Sorry, but no.  Hyperspace Arcade Entertainment does specific work on arcade video games only, because that is what we specialize in and have a full range of knowledge about.  If you require service on other coin operated items such as pinball, jukeboxes, redemption, or vending machine, we will be happy to refer you to a quality company for such repairs.

I saw an item for sale on your site that is gone now.  When will you get more?

That is difficult to say.  Since Hyperspace Arcade specializes in locating and liquidating old operator and warehouse stock and surplus, it is hard to say when and if we will come across a specific part again.  Many items we will have listed will be in very limited quanities, perhaps even the only one we have, and will rotate often, so if you see what you want or need, don't wait! 

Copyright 2005-2009 Hyperspace Arcade Entertainment. All rights reserved.

Hyperspace Arcade Entertainment
Denton, TX
United States

ph: 940-231-1211